A few days ago, GoDaddy quietly removed the ability to submit a trouble ticket or an email to receive support. This was verified through the GoDaddy Help twitter account. @mistical We did discontinue our email support. However, we do offer live chat now. It can be accessed here: http://t.co/HFw77fAJTh ^KJ — GoDaddy Help (@GoDaddyHelp) May…
If you find yourself constantly referring to the Codex or searching for a commonly used template function, consider bookmarking this WordPress Cheat Sheet created by Trevor Niemi. Launched in February of this year, Niemi created the site after seeing a pixelated image of the same information published to Reddit. When asked how often the site…
Managed WordPress hosting company Pagely, will be hosting a BuddyPress hangout tomorrow at 11AM Pacific, 2PM Eastern. Pagely’s CTO Josh Eichorn will be interviewing BuddyPress lead developer Boone Gorges. The pair will discuss the differences between BuddyPress 1.9 and 2.0 as well as details surrounding the major performance improvements. Pagely CEO Joshua Strebel will moderate…
Support is one of the most difficult and expensive aspects of a business. At the same time, it’s often a determining factor on whether a company sticks around for one or several years. One thing I’ve noticed most of the established WordPress commercial theme businesses have in common is their reputation for providing good support.…
There are several options when it comes to backing up a WordPress site. Depending on the type of access you have, retrieving the database or an XML backup is easy. But what if you don’t have access to the database or the backend? Consider the following scenario presented on the WordPress subreddit: A relative who…
In this episode of WordPress Weekly, I sat down with Japh Thompson to discuss his experience working at Envato for the past four years. Thompson worked in support before becoming the WordPress Evangelist for ThemeForest. In the interview, we learned what it was like to be a liaison between a huge theme marketplace and the…
Iain Poulson recently published a post that asks an important but easy question to answer. Will WordPress be a Plugin Business Killer? The post is based on the idea that features from a commercial plugin added to WordPress could kill the business based on that plugin. The short answer to Poulson’s question is no. Here’s…
When Google Reader was shut down on July 2nd, 2013, those who use RSS searched far and wide for suitable replacements. I’ve settled on using Feedly for my needs. However, there is a plugin available that adds an RSS reader to WordPress so you can create blog posts as you read RSS feeds from within…
ThemeLab, a popular site dedicated to WordPress theme topics has been acquired by Syed Balkhi. ThemeLab has been a valuable resource of information since 2007. Leland Fiegel, the site’s previous owner made a positive mark within the community when he published an in-depth post explaining why users shouldn’t download and use themes from shady sites…
Have you ever wanted to combine two images to show a before and after? You can’t do that with WordPress out of the box but it’s possible if you use the TwentyTwenty plugin by Corey Martin. The plugin takes advantage of the clip property within CSS by stacking two identical sized images on top of…
Dashicons are what’s known as an icon font and were added to the core of WordPress with the release of 3.8. The icons are vector based so they can be as large or small as you want without losing quality. Plugin authors can use CSS, HTML, or a Glyph for use within Photoshop to display…
Although WordPress 3.9 has refined the media editing experience, it did so at the cost of removing a feature users appreciated. In WordPress 3.8, users could easily add a border, vertical, and horizontal padding to images. WordPress 3.9 removed this from the advanced image settings screen. It’s not just those who use the self-hosted version…
In this weeks edition of WordPress Weekly, we discussed several topics with WordPress lead developer Andrew Nacin. Ever since the release of WordPress 3.7, many have questioned why auto updates are turned on by default for minor and security updates. Nacin described the philosophy behind the auto update system and why the team will be…
After the release of WordPress 3.9, I decided to help out in the support forums since they usually become busy soon after a release. Providing support in the WordPress.org forums gives you a clear indication on how well a release is being received and whether or not anything major broke. After spending five hours in…
One of the improvements in WordPress 3.8 was the responsive dashboard. Thanks to this improvement, the option to select the number of columns to display dashboard widgets was removed. The dashboard now shows the appropriate number of columns using the available screen real estate. Unfortunately, for those using wide-screen monitors, this usually means 4-5 skinny…