1. Julio Potier

    WPML 3.1.4 does a JS error in post edition, so you can do any JS actions, 3.1.5b2 is fine.


  2. Keith Davis

    On the ball as usual Jeff – fortunately I always disable the visual editor.
    Many thanks for the info.


  3. wonderboymusic

    Technically, you can use external files and still make a playlist, you just can’t use the shortcode/modal: http://make.wordpress.org/core/2014/02/20/audio-video-2-0-update-playlists/#comment-13683


  4. mtibesar

    I’m in your camp @Keith Davis ;-)

    Jeff I don’t know about switching to another theme. Whenever I switch themes and then go back, my widgets scatter! Or, has that been fixed in 3.9?

    Thank you for letting us know Jeff – I think all WP news outlets should be reporting issues sites are having with major upgrades.

    I’m going to hold off this upgrade for several weeks so that the plugin authors have time to update their code.


  5. JHF

    The TEXT post window is now ruined. We can’t drag text into it, duh. The damn automatic media uploading “feature” won’t let us. Is there a way to turn it off?


  6. adetechblog

    WordPress 3.9 is really awesome but I discovered link edit is not working on the recent update on my blog, any assistance on this?


    • ramesh

      Its a js loader script problem…
      Add this to your config.php file
      define(‘CONCATENATE_SCRIPTS’, false);….
      It will solve all issues


  7. wormeyman

    They removed borders & padding!? Yikes! This will definitely affect my co-workers who rely on me for my HTML knowledge.


  8. Chris Cree

    Significant UI changes seem to always come with growing pains that frustrate folks. Media handling has been long overdue for some major upgrades so I’m confident working through these issues will be well worth the pain overall for the continued growth of WordPress and our community.


  9. Marc McLean

    I updated Zedity to patch the problem, didnt work, disabled Zedity and all is fine…


  10. Frances

    Thank you Jeff, and all other volunteers for the support. I was having an issue with WCK custom fields, but it is fixed now. :-)


  11. colton

    Visual Composer plugin is a total mess with the upgrade. I’d suggest waiting to upgrade until plugins are caught up and updated.


  12. Havenswift Hosting

    @Jeff – well done for taking the time to help out on the support forums. We do the same on a forum for our main product expertise which is with an E-Commerce product and while it can be frustrating at times it is also very rewarding.

    As far as WordPress functionality being broken by plugins or themes, I wonder how many people complaining bothered to check reported compatibility of all of their enabled plugins against 3.9 before doing an upgrade ? A few minutes doing that and making enquiries with the plugin authors for any not reported as compatible before doing the upgrade would stop a lot of the issues


    • Keith Davis

      “…how many people complaining bothered to check reported compatibility of all of their enabled plugins against 3.9 before doing an upgrade ?”

      Am I the only person in the world who still deactivates all plugins before upgrading and reactivates after the upgrade?

      At least that way you know if you have a plugin conflict and know where to start fixing things.


  13. wahabmehmood

    I’m also worried about my posts because I’m unable to edit my posts after updating WP 3.9 and

    i’m using Rock Page Builder, any solution for this?


    • overhall

      @wahabmehmood it’s most likely a plugin conflict. Deactivate all plugins and then activate one at a time to find which plugin is causing the conflict and not allowing you to edit posts.


      • wahabmehmood

        @OVERHALL I have used this method by deactivating all the plugins but this trick is not working for me. As I’ve mentioned above that I’m using rock page builder and I’m sure that their is some sort of confilict with theme that I’m using, again WP 3.9 ahaaa :(


  14. Chitraparna Sinha

    Thanks for the help Jeff.

    I was using the “Ultimate NoFollow” plugin and the “Insert Link” worked after disabling it. I see the plugin authors have updated it and made it compatible with WP 3.9. Is it safe now to enable the plugin? Please advice.


  15. nigelwoz

    Well I tried the deactivate plug ins, switching to the Twenty Fourteen theme and emptying the browser cache. I’m now in a worse position than I was before. I cannot login to my blog because it redirects me to some weird link and then gives a “Problem loading page” link. Now what do I do?


  16. kitchenbutterfly

    Panic – unable to edit posts after 3.9 install – the editing ‘kitchen sink’ has disappeared
    Still in panic mode – read a few blog posts. Decide to clear out browser cache and un-install all plugins, none of which are on the list above.
    Joy – I reactivate all the plug-ins I use regularly. The kitchen sink returns.


  17. Bruce

    Regarding the Visual Editor issue being broken, lost or hiding under a rock… I went through all my plugins and found something interesting. Withing the JET PACK for wordpress there are many plugins that can be deactivated. 5 of them kept visual editor unoperational for me. They are as follows in case anyone wants to check for themselves.

    Within Jet Pack:

    Related Posts
    Posts by Email

    Hope this helps many of you….


  18. Tim

    Why in the world would they remove the ability to add/remove borders and padding to a photo—that’s about the most basic function any blogger uses EVERY DAY! Only a bunch of engineers who don’t use media would make the changes that are in place with this upgrade. Now that they’ve made it automatic, we’re stuck with it and I’ve got to explain to 20 bloggers why their new posts look like crap unless they become a coder and start screwing around with the HTML language.


    • silicon28

      Yeah, this really bites. I’ve got dozens of clients already jamming my inbox asking why they can’t control images like they used to. As much work as it represents, I’m seriously considering rolling every website back to ver. 3.8.3 until someone with some sense recognizes what a colossal mistake this “Smith” mess is.


  19. Gaurav Tiwari

    My Visual editor is completely messed up. Did all you suggested but ‘Insert Media’ option no longer opens in a lightbox but opens as a fullscreen page. Same happens to other tools.


  20. tbonneville

    Hi – I hope my message finds you well.

    I confirm too, that the WP 3.9 upgrade is creating unnecessary issues for website design firm like ours with many clients.

    The previous editor worked well for our clients. In fact, the WP editor’s ease of use (and functionality) was one of the primary reasons for switching many of our Joomla & Drupal clients to WordPress.

    It’s hard to comprehend why WordPress would make the decision to remove some of the basic and helpful blog image padding functionality and the simple ability for our non-html savvy client to add HEX/custom colors (their brand colors) from the editor.

    We have also experienced, several other major bugs with the editor across several websites (not just a particular website with a plugin incompatibility) with copy and pasting, troubles creating hyperlinks, editor pop ups not working or weirdly placed in some browsers, etc, etc.

    Perhaps some of the new features of WP 3.9. are cool but for now, because of the editor, we’re back in the 90s and having to explain our clients why some of the most basic editing features are gone or not working.

    WordPress team – please fix the editor or offer quickly an option that would allow our customers to keep their old editor until you have the new one fully tested and working.

    Thank you for your understanding.

    Principal at BC.


  21. webmasterlayole

    hi please i need help i tried updating to 3.9 it failed ever since then i have not been able to access any part of the website including the admin.this is what displays instead

    Fatal error: Call to undefined function wp_register_plugin_realpath() in /home/content/48/9865148/html/layoleoyatogun/wp-settings.php on line 213


    • Janet Hall (OverHall)

      @webmasterlayole – I would create a new folder in FTP or File Manager – move all the plugins in the folder and then one by one move then back to the real plugins folder. After dragging back into real plugins folder see if you have the error. If you move one back into the real plugins folderand get the fatal error – move it back out. Let me know if this worked for you.


    • Maciek

      Hi, I had the same problem. Looks like some core files are missing. Here’s what helped – before you try any of the following make sure you have a backup of your files and database :) The perfect solution would be to manually update WordPress 3.9, but if you need a quick fix: download and overwrite two files /wp-includes/plugin.php and /wp-includes/functions.php Good luck!


  22. Lesha

    I don’t have any of these plugins, but I’ve been experiencing issues after upgrading to WordPress 3.9. I have been trying to work on posts that are in drafts, yet I’m unable to add any images, edit the permalink, schedule postings, and the text editor is MIA. However, I’m only able to add images in new posts (I’m unable to edit the post after awhile, though). Also, the text editor shows up for new posts. I have tried deactivating all of the basic plugins, but I’m still having some issues. I believe it could possibly be a theme issue (I have Lifestyle Child Theme).



    Can you people go to the WordPress.org forum and make a thread each of you for the problems you are having? Maybe fixes will go to WordPress 3.9.1

    They can’t fix what they do not know.


  24. Pam Blizzard

    I feel for those of you experiencing problems, but it’s most likely your themes or plugin incompatibility. not WordPress core.

    I have 3.9 installed and I’m not able to recreate what you’re experiencing. It’s best to troubleshoot where the problem is by disabling your custom theme and plugins and add them back one by one to see what causes the problem, then go back to that provider for assistance.


  25. Jeff Chandler

    If you’re having problems with WordPress 3.9, you should be posting on the http://wordpress.org/support/ as the forum is your best chance at receiving help.


  26. DavidWells

    Was there ever a fix found for the new TinyMCE version breaking custom plugin added buttons?

    Can’t find answers on this anywhere. Thanks


  27. Jan

    Happy to say that the Enhanced Media Library has been fixed. Compliments for the quick service.
    See http://wordpress.org/plugins/enhanced-media-library/


  28. Rob Record

    “SoundCloud is Gold” plugin has received a temporary fix. Upgrade to 2.2.2 to find your visual editor working again.



  29. Cathy

    my problem are widgets disappearing i have tried everything deactivating plugins, changing themes you name it have done. even with the default themes they keep disappearing i wish someone could help


    • robrecord

      widgets will disappear if you change your theme to one that has different widget areas. check you are not using Jetpack Visibility also.


  30. jamesb


    And STOP telling us to to sit on our hands and be patient for 3.9.1 which isn’t out to fix the problem….

    Especially messed up is the gnomes talking about 4.0….

    We LOVE word press, but take care of your homework before inventing anymore NEWS stuff, eh?


  31. krembo99krembo99

    Just another reason why you automatic updates are a disaster ..


    • Luke Pickett

      There is no auto update between major versions. The Auto-update only affects minor versions, so 3.9 to 3.9.1, it has never covered 3.8 to 3.9 for example.


  32. Daniel

    Is anyone having issues with custom/specialized page templates with WP 3.9 i can not access my pages that are using page templates e.g http://www.mydomain.com/services using page-services.php it just sends me to index page.

    Thank you in advance


    • robrecord

      Sounds silly, but check that the slug is actually called “services” and not “services-2” or something?


  33. Bavorský azylant

    I am not able to create hyperlinks in visual editor ctrl+k opens dialog box, but the button for adding link is dead.


  34. Martin

    I have the same problem, my dashboard style was broken. After deactivate Use Google Libraries plugin the problem was solved.


  35. Leave Comments

    Read more insert is not working on any of my sites. I use StudioPress. Anyone else find this problem?


  36. Colleen

    I’m having issues with the Text editor. I can’t click on it, which seems to be related to the WP javascript. Anyone else having this issue? I’m running WP version 3.9.1. All plugins are up-to-date.

    *Note: I’ve reached out to WP on twitter (as @colleenrpowell) and no one has responded in days. I know WP is continually inundated with support requests, but waiting for over a week with no response is unacceptable. I have blog posts to publish for my company and can’t do so until this issue is resolved.

    Your prompt reply would be much appreciated.




    • Ben

      @Colleen – did you try the WordPress.org support forums? http://wordpress.org/support/forum/how-to-and-troubleshooting? Also for best results, make sure to provide useful information about your setup (i.e. which theme and plugins are installed) and any troubleshooting steps you’ve tried previously (disabling custom themes, disabling all plugins, viewing your browser’s console log to see any error messages, etc.).


  37. Caridad Pineiro

    I am not able to receive e-mail alerts when comments are posted. I do, however, get emails from my contact form, so I believe it’s in the actual core program. I’m seeing others complaining of the same behavior once they went to 3.9. Any suggestions on what to do?


  38. Suhaib Khan

    I have a different problem and i don’t think i am the only one on this planet with this issue.
    When i switch themes in wordpress, some themes display the “thumbnail” of the featured image as the featured image of the post, which cause the little thumbnail to stretch upto 800px (width). It looks horrible! I got its solution as well, i need to re-upload the image and then set it as featured image again. But i can’t repeat the process for every post? Kindly, help!


    • Chip Bennett

      Try the Regenerate Thumbnails Plugin.

      Each Theme defines the width and height of the featured image, and WordPress creates images with exactly the sizes specified. So when you switch from one Theme to another, all of your featured images have already been generated according to the size(s) defined by the previous Theme. So, when the new Theme attempts to display a featured image, WordPress doesn’t have one at the size defined by the new Theme, and attempts to display the next-closest size for that image.

      By using a Plugin such as Regenerate Thumbnails when you switch Theme, you can force WordPress to resize your featured images.

      Note: this is the sort of question that is ideally suited for the WordPress support forums. There are lots of people there who can help with issues such as this one, and I’m sure this specific question has been asked and answered many times.


  39. Juan

    I uninstalled Jetpack (not using it yet). Eureka! I can edit posts now! Thank you all!


  40. Tim

    I’m having an issue where the audio playlist loops indefinitely by default, and I can’t find a way to keep it from looping. I tried adding variations of loop=”false”/loop=”no”/etc to the shortcode, to no avail. Is this an issue anyone else has noticed?

    I’m using a child theme of Twenty Eleven.


  41. Godspower

    I feel for those of you experiencing problems, but it’s most likely your themes or plugin incompatibility. not WordPress core.

    I have 3.9 installed and I’m not able to recreate what you’re experiencing. It’s best to troubleshoot where the problem is by disabling your custom theme and plugins and add them back one by one to see what causes the problem, then go back to that provider for assistance.


  42. Caroline Russell

    Ziplist has been updated and is functional in WP 3.9.1


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