Tag: troubleshooting

  • Plugin Detective Wins WordCamp Orange County’s 2018 Plugin-a-Palooza

    Plugin Detective Wins WordCamp Orange County’s 2018 Plugin-a-Palooza

    WordCamp Orange County, CA, took place this past weekend and the winners of the Plugin-a-Palooza have been crowned. Nathan Tyler and Natalie MacLees took the first place prize of $3,000 with their submission, Plugin Detective. When it comes to troubleshooting WordPress, disabling and re-enabling plugins is one of the first steps in the process. This…

  • Troubleshooting Handbook For New WordPress Support Forum Volunteers Is Live

    Troubleshooting Handbook For New WordPress Support Forum Volunteers Is Live

    Providing WordPress support is an important but often, thankless job. From support forums to IRC, there’s no shortage of people who need help with WordPress. However, participating in the various support channels is one of the easiest ways to contribute back to WordPress. In particular, if you’re interested in becoming a volunteer on the support…

  • The Send System Info WordPress Plugin Helps Make Troubleshooting Easier

    The Send System Info WordPress Plugin Helps Make Troubleshooting Easier

    Have you ever requested support for WordPress only to have someone request information related to your webhosting server configuration? Typically, you’d have to create a php.info file and send them a link to it. Depending on the person’s skill set, this can be a difficult task, let alone interpreting the information the file provides. The…

  • Things To Consider Before Giving A WordPress Plugin Developer Admin Access To Your Site

    Things To Consider Before Giving A WordPress Plugin Developer Admin Access To Your Site

    Have you ever found yourself in a situation where a plugin author requests administrator access to your site for troubleshooting purposes? That’s the question posed by WPBeginner along with a couple of tips to help you decide whether you answer yes or no. Over the years, I’ve given access to a couple of plugin authors…

  • Common Issues and Troubleshooting WordPress 3.9

    Common Issues and Troubleshooting WordPress 3.9

    After the release of WordPress 3.9, I decided to help out in the support forums since they usually become busy soon after a release. Providing support in the WordPress.org forums gives you a clear indication on how well a release is being received and whether or not anything major broke. After spending five hours in…

  • Plugin Toggle Turns WordPress Admin Bar Into Shortcut To Enable/Disable Plugins

    Plugin Toggle Turns WordPress Admin Bar Into Shortcut To Enable/Disable Plugins

    Developed by Brady Vercher and Gary Jones, Plugin Toggle adds the ability to disable or enable plugins from the WordPress admin bar. This simple plugin is awesome, especially when it comes to diagnosing problems. One of the tenents of troubleshooting WordPress is to disable every plugin and re-enable them one by one in a process…

  • My WordPress Is Denying Itself Service

    I need your help diagnosing whether I have a hosting problem, a WordPress problem, or if the combination of the two are causing the problem. For starters, WPTavern is hosted on HostGator.com. I’ve had few problems over the years but within the past few months, I’ve had my share of issues. I’ve been using the…

  • WordPress 3.5 Troubleshooting Master List

    WordPress 3.5 has finally arrived thanks in part to the many people who have volunteered their time to make it happen. Over the next few days, users will be reporting problems and errors that they run into via the WordPress.org support forum. As with every major release, Ipstenu and the support team have put together…