Pippin Williamson, founder of Easy Digital Downloads, published an apology on the company’s blog today admitting that it made a mistake in its pricing model for extension passes. In mid-June, the company introduced a new set of pricing options or passes. The passes come with a single license that provide access to a group of…
Earlier this year, Knock Knock Whois There LLC, an Automattic subsidiary in partnership with Primer Nivel, won an auction for around $19 million dollars to offer top-level .blog domains. On August 18th, an email was sent to users who signed up to Dotblog.WordPress.com notifying them that they could apply and secure a .blog domain name…
Agency Chat is a weekly 30 minute show hosted by Greg Mount of Pasada Media, Tom Auger from Art & Science, Brent Kobayashi, and Andy McIlwain that discusses trends and challenges relevant to digital agencies. On the episode that aired September 14th, Mount and Auger discussed the Headway Themes situation and how integral communication is when it comes to running a digital…
Headway Themes, founded in 2009 by father-son duo Grant Griffiths and Clay Griffiths, is one of a handful of companies that helped pioneer the WordPress commercial theme market. Headway is not a page builder but rather a visual drag-and-drop layout builder for WordPress. In the past few weeks, several readers have contacted us wanting to…
When Google Analytics by Yoast suddenly turned into MonsterInsights yesterday, many users were taken by surprise. Users voiced their frustration and concerns on the plugin’s support forum. Some users thought their sites were hacked after noticing the menu label changed and seeing a bright green menu icon. Syed Balkhi, founder of WPBeginner.com, along with Chris…
Edit Flow is an editorial workflow plugin for WordPress created in 2009 that is actively installed on more than 10K sites. Although the author listing on the plugin’s page shows Mohammad Jangda, Daniel Bachhuber, and Scott Bressler as authors, it’s currently maintained by Automattic. Bachhuber announced in 2013 that Automattic claimed ownership of all the…
We didn’t have a guest this week so Marcus Couch and I discuss the latest news and events happening in the WordPress community. We update listeners as to the status of the W3 Total Cache plugin. This segues into a conversation on whether caching plugins are necessary considering the improvements in technology in the last…
Whether you manage WordPress plugins, themes, or a service, a key component to keeping users happy is communication. Users and especially paying customers want to know what’s going on. Going an extended period of time without communicating leads to doubt, a feeling of abandonment, and speculation. Communicating is not hard and these days, developers have…
A few days ago, I offered advice on how non-developers can contribute to and influence core WordPress development. Communicating online is hard but where and how you communicate affects the likelihood of making an impact. CMS Critic is a site I’ve read for years as it routinely publishes articles on a variety of content management…
One of the battles the WordPress.org project has faced since its inception is communication. Not just how much or how little but also the tools used to communicate. When I followed the development of WordPress with eagle eyes from 2008-2011, I used all of the communication channels that were available. IRC, the WordPress development blog,…
It’s been awhile since I’ve visited WPDevel.WordPress.com which is the home of WordPress development updates and I’m happily surprised to see so much content from the folks who make things happen. The different teams that are working on various aspects of WordPress 3.4 are doing a good job of keeping not only the other team…
The first in quite possibly a series of plugins I’ll be reviewing for the WLTC competition in order to get a better handle on them when judging is the Act As Group plugin. Act as a group enables communication to happen on the backend which is useful specifically for multi-author blogs. Once installed, the first…