WordPress Support Forums Add @mentions with Auto-complete

The WordPress Support forums have been updated to include Twitter/GitHub style auto-completion for usernames. As users begin typing @username in the forum’s TinyMCE editor, it will begin to suggest usernames, narrowed further by characters typed. Hitting tab or enter will complete the username and link it to the user’s profiles.wordpress.org page. This will trigger a notification for the user.

A similar feature was implemented on WordPress trac three years ago. This initial version of @mention auto-complete for the support forums works in a similar way in that it completes a partial search query from a known set of usernames. In this case it only includes thread participants. In order to make the auto-complete scale for WordPress.org’s 10+ million registered users, it does not perform site-wide username lookups or include moderators, plugin reps, or theme reps who have not yet commented on the thread.

The @mentions have been implemented across all WordPress.org forums. Any issues with the feature can be reported on trac by re-opening the original ticket or creating a new one. Daniel Iser commented on the ticket that he is working on getting this feature working for bbPress during the first half of this year.

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  1. It’s a nice feature. There is another nice enhancement in last update. The WordPress.org topic notifications now include the name of the plugin.

    That is a huge help for people managing multiple plugins.


    1. Holy cow! This is golden! I can finally simplify a ton of email filters by email content (certain words) to automate the forwarding/categorization of support threads from the WP.org support forum.


  2. I hope this feature, alongside with a handful of other feature requests (e.g. assign dedicated moderators per forum), be implemented in bbPress.

    bbPress looks a stagnant plugin these days. Hope a better year for JJJ and the team in bbPress and buddyPress.


  3. The forum is getting better. I notice the mention @ is working on our support forum (bbPress) also. It just doesn’t have the autocomplete feature, but still put a link to user profile.


  4. Fantastic update to send notifications for the users in support tickets.

    Very useful!


  5. Welcome to the 21st century WordPress.

    Seems like it is becoming a trend to do everything after the fact, ah?


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