Tag: support forums

  • WordPress Support Team Seeks to Curb Support Requests for Commercial Plugins and Themes

    WordPress Support Team Seeks to Curb Support Requests for Commercial Plugins and Themes

    WordPress’ Support Team contributors are discussing how they can curb support requests for commercial products on the official WordPress.org forums. Users sometimes seek help for commercial product upgrades on the forums of the free version, not knowing that the moderators’ official policy is to refer them to the extension’s commercial support channel. In other instances,…

  • WordPress Support Forums Add @mentions with Auto-complete

    WordPress Support Forums Add @mentions with Auto-complete

    The WordPress Support forums have been updated to include Twitter/GitHub style auto-completion for usernames. As users begin typing @username in the forum’s TinyMCE editor, it will begin to suggest usernames, narrowed further by characters typed. Hitting tab or enter will complete the username and link it to the user’s profiles.wordpress.org page. This will trigger a…

  • In Case You Missed It – Issue 9

    In Case You Missed It – Issue 9

    There’s a lot of great WordPress content published in the community but not all of it is featured on the Tavern. This post is an assortment of items related to WordPress that caught my eye but didn’t make it into a full post. Chris Lema Launches Beyond Good Chris Lema has launched a new site…

  • First Global WordPress Contributor Drive Set For January 30-31, 2016

    First Global WordPress Contributor Drive Set For January 30-31, 2016

    I know a lot of people in the community who got their start answering questions in the WordPress support forums. It’s one of the easiest ways to contribute back to the project without having to touch code. If you’re interested in helping others in the support forums, check out the first global contributor drive on January…