45 Comments

  1. Elliot

    Nice product and good positioning to encourage Postmatic subscriptions. I wonder if Replyable is built on WP?

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  2. Jason Lemieux

    The plugin mentioned at the bottom of the post (Inline Commenting) is worth checking out. It is definitely one of the most interesting commenting plugins to be released in the last few years. It needs a little love but is a fantastic start and I suspect the author, Kevin Weber, might be interested in having someone lend a hand.

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    • Danny Brown

      Inline Commenting is awesome. I’ve used it in the past when I was messing about with hybrid commenting (G+ Comments as main comment area, Inline for anyone wishing to use WP Comments along the lines of Medium).

      Kevin stepped away from development as he had other things to focus on. Not sure if he’s away permanently now, but it’d be great to see Inline given a reboot. :)

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      • Jason Lemieux

        And it’s getting emails like this that make me so proud of my team and this product. That’s one heck of a nice comment notification ;)

        Kevin updated Inline Commenting just over 4 months ago.. so I think he’s at least keeping it alive. Maybe we’ll be able to jump in there with him later this year.

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      • Danny Brown

        Haha, sure as heck beats the standard WP notification, or the old STCR plugin I used to use. :)

        Would love to see Inline taken to the next level, especially if it was feasible to highlight a piece of copy in the email of a post, and then the comment that’s submitted from there becomes an Inline one on the web version of that post…

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  3. Danny Brown

    As an early user of Postmatic (and now Postmatic Labs), it’s encouraging to see them address user concerns like this, to give a product better-suited to different budgets and goals.

    I really can’t envision using another commenting system now, that’s how ingrained they’ve become to my content experience. Hopefully this rebrand for Postmatic Basic will see the team continue to build and innovate.

    And can’t wait for Epoch 2 – Giphy support, please!! ;-)

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  4. Ahmad Awais

    Been using Postmatic without any complaints whatsoever. Jason is good people, I can vouch for him, his work with Josh on Epoch is amazing. I am using Epoch on several sites.

    I think the new brand name, makes a lot more sense! Good luck with sales!

    That said, looking forward to Epoch 2, do make sure that there is a way for us to style the comments. Epoch loads them via iframe which makes impossible to style them without having to update the source files — which as you know will be gone once I update to E2.

    Looking forward!

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  5. Uriahs Victor

    Thought Epoch died

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  6. Mike Schinkel

    Curious if someone uses Replyable if there is any upgrade path to Postmatic later on, or does Replyable become the end-of-the-road?

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    • Jason Lemieux

      Switching between Postmatic and Replyable is seamless. We haven’t gotten the documentation on that done yet but we built them to be interchangeable. If you outgrow Replyable and want to upgrade to Postmatic you just switch plugins and adjust your account. It goes the other way as well (going from Postmatic to Replyable).

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      • Mike Schinkel

        Switching between Postmatic and Replyable is seamless.

        Switching is less the question; loosing features when upgrading is more of the question.

        I have yet to have the opportunity to use Postmatic for a client although I have wanted to because I prefer it’s user experience over solutions like Discuss. So understand I don’t know what I don’t know about Postmatic and Replyable.

        That said, I would hope that moving from Replyable to Postmatic or from Epoch to Replyable would not cause the loss of some features. But the way the article is written it sounds like Postmatic is going off in a different direction and might not have all the features of Replyable. If so it would make it a harder decision to start paying you more money knowing potential Replyable features we liked would be going away.

        So that is what I was asking about.

        I would hope that is

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      • Jason Lemieux

        Thanks for asking that, Mike. I think it would help this thread, and a few others in this conversation, for folks to have a clearer understanding of our different products.

        We make 6 different native commenting plugins, all of which can be mixed and matched to make the setup that works for your site. Four of them are free. One is freemium (Replyable) and one is fully commercial (Postmatic). All are GPL. You can read about them all on our site.

        Then to complicate things a little further, we do everything we can to make sure our plugins are compatible with other native-comment based plugins for even more flexibility. That’s where things like Simple Comment Editing and Basic Comment Quicktags come in. Neither are made by us but we all use the native WordPress comment system as a central backbone.

        Now on to your question.

        The two plugins which users may upgrade/downgrade/switch between would be Replyable and Postmatic. There are features in Postmatic which are not found in Replyable. However, there are not any features in Replyable which are not in Postmatic. Replyable is just the most-used feature of Postmatic (email comment subscriptions) abstracted out into a standalone plugin. You can read more about our decision to do so on our blog.

        Based solely on price point we’re going to guess that users first become familiar with our technology through using Replyable. If they then think they want to leverage the fuller engagement package which is Postmatic, they can upgrade to it easily. Or, if Postmatic users want to downgrade to Replyable that is possible as well. The big question our users have is this: If I switch between Postmatic and Replyable, what happens to existing comment subscriptions? What if someone sends a reply email to a comment that was sent from Postmatic, but now I use Replyable? The answer is that the emails will continue to be routed just fine. Switching is seamless.

        I’m happy to answer any other questions you might have.. but if you want to follow up with me directly you can do so via our site.

        Thanks!

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      • Mike Schinkel

        Thanks Jason. This is the “money” quote:

        However, there are not any features in Replyable which are not in Postmatic.

        That was what I was trying to figure out because the article seemed to me to imply otherwise. So, good to go.

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  7. Mike Schinkel

    Also wondering if there is an optional timed comment editing capability currently available, or planned. I’d say 90% of the time I submit a comment I either immediately see a typo or realized I wanted to add or change something…

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  8. WPArena

    Thanks, Awesome, Postmatic was once used on my blogs and rebranding it would definitely make it further improved.

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  9. Pete

    Seriously guys why the love for this product. This bait and switch is a reason I’ll never use a saas comment plugin and am building a plugin to handle all this functionality internally.

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    • Jason Lemieux

      Hey Pete – I’m not sure why you would call Replyable bait and switch? On its own it is a powerful Subscribe to Comments plugin that raises the bar in that niche considerably. For free, without advertising, and built entirely on native comments.

      If users are looking for services that require remote services (outbound mail delivery, inbound processing of replies, comment relevance processing, and user-based throttling) they can upgrade for a few bucks a month. They don’t have to, though. Use the free version! It’s great.

      If you are looking for a non-saas comment subscription plugin that does process replies try checking out CommentMail. It does require a Mandrill account but if you keep your usage low you can get away without paying a dime.

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    • Tim Kaye

      Pete, I’ve never understood it either. And that’s without the bait and switch.

      The Tavern serves as a sort of flagship site for the plugin, yet its performance here is so woeful that I’d never consider using it. Half the time the comments don’t load at all, and when they do, it’s ridiculously slow. (And yes, I’ve tried multiple devices from multiple connections, some wired, some wifi, some just plain cellphone).

      Evidently some other users have different expectations from mine, but perhaps not that many do. With all the coverage the plugin has had here on the Tavern, you’d have thought it must be really doing well. But it actually hasn’t got that many users. I can’t say I’m surprised.

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      • Jason Lemieux

        Hey Tim,

        I think you are confusing Epoch with Replyable. Epoch is a front-end ajax-based commenting plugin we make with a number of contributors that is totally free, gpl, and has no paid versions or addons. It exists to solve some of the front-end issues with running native commenting and was developed for larger sites (such as this one) that want to run native comments but run into impossible performance issues.

        Epoch isn’t perfect, nor complete (as Sarah mentioned in the post, we’re working on version 2), but for many sites it works better than the alternatives, such as here on Tavern where it reduced the time to submit a comment from 21 seconds down to a 250ms.

        I hear you about loading posts here that have more than a hundred or so comments. Epoch uses handlebars to render the comments on the client-side, and depending on your device it can lag. We’re addressing that in version 2.

        The only other native-commenting solutions available for high traffic sites are Jetpack (see 21 seconds, above) and WpDiscuz which is quite nice for many sites and in most cases outperforms Epoch – but it comes with tons of features and a heavy-handed design that doesn’t work for everyone.

        Do you know of others solutions that retain content ownership and privacy, yet perform better than Epoch?

        Replyable is the comment notification plugin we make which is freemium. That’s what this article is about.

        When you say the Tavern serves as a flagship for our plugins, that is true. We’re proud of that. They use 4 of our commenting plugins here. All of them are free and gpl. Only one has a paid plan, and it is optional. I don’t see any bait and switch there. If you do, please point it out.

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      • Tim Kaye

        I hear you about loading posts here that have more than a hundred or so comments.

        I do wish people commenting on here would stop making up quotes.

        I never said anything about the length of comment streams. My point about comments here either never loading or doing so only after a lengthy wait applies when there’s just one or two comments, or five or six. It’s just an awful experience.

        I don’t really care how fast you think comments can be submitted. If they take so long to read that most people won’t be bothered, the whole thing is moot anyway.

        In my view, and for all its inherent faults, native commenting provided a far better experience.

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      • Danny Brown

        In which case, the post here on WP Tavern is relevant, as it’s on about Replyable, the product, that works with native commenting as well as other third-party options.

        So talking about speed and performance when Replyable is being used in conjunction with native comments also becomes a moot point.

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  10. Ronald Huereca

    I personally love where Jason is taking WordPress commenting. A comment can turn a post into a resource.

    Seeing some behind-the-scenes, there is a lot of work here, and a lot of it is to benefit the WordPress community.

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  11. The WP Crowd

    We have been running Jason’s plugins on our site and loving what it has done for engagement. Excited to see what comes next, we’ll be on board.

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