9 Comments

  1. Tevya

    I appreciate and respect the WooCommerce team. However, this “partnership” seems to be more of just a PR move, with no actual substance. The Square payment gateway extension plugin had existed for years. And Square had offered these CBD-focused accounts and pricing for many months. It’s almost like the WC PR team realized “we should probably highlight the fact that this makes WooCommerce CBD-friendly.” Which is totally fine. But they should have just said that, instead of claiming a “partnership” that usually implies some kind of new functionality or value to users.

    Even in this article Justin, it feels like you also struggled to identify the actual substance in this announcement. The WooCommerce Twitter manager(s) also seem to struggle with explaining it, when I asked about it here: https://twitter.com/tevyaw/status/1228708675449245696?s=19

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    • Justin Tadlock

      The big user-facing change is really that U.S. merchants are allowed to connect Jetpack to WordPress.com and use the Woo Shipping and Woo Tax services if they’ve been vetted by Square. Previously, this was against the TOS.

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      • Tevya

        Yeah, I got that from Paul on Twitter at least in part. So you’re saying that they can only use JetPack and Woo Shipping, if they have a Square CBD account?

        If so, thanks so much! That’s what I was trying to understand and not getting from the materials! It sounded like they’d just opened up those 2 services, but it was unrelated to Square, yet they were announcing a partnership. But if it’s only for businesses that Square has already approved, then it makes a lot more sense.

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        • Tevya

          Sorry for multiple comments in a row. I guess I should have read your article more carefully:

          “By using Square, U.S. merchants can also use other Automattic services such as Jetpack for backups and malware scanning, WooCommerce Shipping for printing labels, and WooCommerce Tax for automatically calculating sales tax at checkout.”

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    • Tevya

      I stand corrected: the announcement here is that CBD sites can now use JetPack and WooCommerce shipping services, that weren’t available to them before. So that’s cool.

      But the message is very confusing, because those things have nothing to do with Square. It just happens that you can also use Square’s CBD accounts with all that. So I feel like they should have just announced that, and not a “partnership” that doesn’t seem to have yielded anything.

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  2. Granjacia

    Not sure it’s new, ifact we couldnt use Square in the EU a year or so ago when we tried it, despite being compliant

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  3. Daniel

    Hi. We’ve been integrating Square and Woo for CBD websites for ages already. (The plugins, however, are the worst, even the paid ones, and it has not been a smooth or seamless flow). Clients have already been using Jetpack, and all those tools. So, I’m not sure I see what’s new. Plus we’ve heard just today that Square is shutting down it’s CBD beta program which means 10,000 CBD merchants will be looking for payment processing again. So, just a heads up to all to keep your head up for more Square/CBD stories. If you’re a CBD merchant or dev, this would be a biggie.

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    • Tevya

      Wait, are you saying Woo just announced this partnership, and now Square is backing out of the CBD payments business entirely? That sounds like BIG news if that’s true.

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    • Justin Tadlock

      If your clients were previously selling CBD or hemp-derived products and connecting to WordPress.com, they were most likely breaking Automattic’s terms of service. We ran a story just last year where a merchant was disconnected from Automattic’s service for this. That is what changed with this partnership. Automattic now allows U.S. merchants to use its services if they go through the Square payment gateway.

      I haven’t seen anything about Square shutting down anything yet. The service is still available on their site. Is it just the “beta” (early access) part of the program, meaning that will be completely open?

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