Ingenesis has announced the release of version 1.2 of their commercial e-commerce plugin. 1.2 is being considered a major upgrade as the release contains around 1,000 revisions with 300 bug tickets being squashed. Because of the amount of changes involved between 1.1 and 1.2, they are advising that you take all the precautions necessary before upgrading such as backing up your website data. Thankfully, the guys have created a best practices guide for upgrading as well as a list of template changes.
Haven spoken to John Dillick, Jonathan Davis and some other members of the Shopp team in person on numerous occasions, I can assure you that they take great pride in trying to produce the best shopping cart experience for WordPress. Congrats to the team on your 1.2 release.
Unfortunately I have to disagree with your Shopp Plugin opinions. I was there with them from the beginning. I listened to your interview with Jonathan Davis and bought the plugin the next day. It was OK and met my meager needs at the time, but as the shop was used, I found I needed more than it could give me almost as soon as it hit a live environment. I was really disappointed as I had high hopes.
At first you had access to the developer himself and some great answers on the forum. Eventually Jonathan stopped doing support and the forum became USELESS. Then a new system of support started with a ticket system and anything I asked for support with “wasn’t covered in the ticket system” and was shot out to the useless forum. At the same time, developer level license holders were given a separate forum, again lowering the level of knowledgeable support available.
I have since switched to woocommerce and couldn’t be happier with the switch. Support is FANTASTIC and the developer listens to you, it’s really been an eye opener. When they consider problems and react by changing the code to solve them based on user support, you’ve got a winner. I own two SHOPP licenses and I only wish woocommerce would have been available before so I could have spent that money on plugins to extend it instead.