2 Comments

  1. Konstantin

    Great review Jeff! Thanks so much!

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  2. Adam W. Warner

    This seems useful for certain people, but users only have access if they’re signed up on your blog?

    I would love to see this extended to offer a complete support ticket system. A frontend widget and a way for the admin to respond from the Dashboard or email, as well as for users to track their support tickets. I know, I know…I’m suggesting a lot:)

    To date, I’ve been using osTicket for my support ticket system. I would love to see a WP integrated support ticket system.

    EDIT: Looks like there are few, this seems to be the most recently updated:
    http://wordpress.org/extend/plugins/wats/

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