19 Comments

  1. Bharath

    Looks cool. Definitely helpful for first time users!

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  2. Sujay

    The onboarding process seems very slick and looks like Beaver Builder is one of integral part of GoDaddy’s offering.

    Being a part as Beaver Builder ecosystem as I’ve developed commercial as well as free add-ons for Beaver Builder, this news is very interesting…

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  3. Stevensen

    It’s really interesting to hear that, Godaddy made a dramatic move since they acquired ManageWP. Super!

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  4. Jeff Mcneill

    “relevant stock images” say no more.

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  5. Mark Fayard

    I onboarded with GoDaddy Managed WordPress hosting in July and offboarded by August after constant admin and ftp failures. None of the GoDaddy “support” techs I worked with were of any help. All followed similar scripts which ended in “we’re working on it”. One “tech” had the gall to tell me the issue was my site and db were not optimized when in fact it was a base install of WP with no plugins. Request to change servers was refused. Retention encouraged me to move to their cPanel plan. Spare me.

    GoDaddy’s onboarding has never been a concern to the WP community. GD always shoots for low hanging fruit (general public) knowing they can pull the wool over their eyes. There’s a reason devs loathe GoDaddy. Read the comments about the ManageWP merger https://managewp.com/managewp-joins-godaddy to see how well that’s gone over with MWP’s loyal user base.

    GoDaddy merging with ManageWP was the equivalent of Automattic including BlueHost on their preferred hosting providers. Devs know better.

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    • Ron

      I onboarded with GoDaddy Managed WordPress hosting in July and offboarded by August after constant admin and ftp failures.

      Ok. So you don’t have any relevant experience with the NEW onboarding process.

      How is your experience in any way related to the topic of this post?

      Quick answer – it’s not.

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      • Mark Fayard

        @Ron – longer answer – those considering signing up with GoDaddy via their new slick onboarding app might be interested in knowing GD often doesn’t deliver reliable hosting and support. Completely relevant to the topic. Go sheriff elsewhere.

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      • Luke Cavanagh

        Solid onboarding will help new customers create their site and not keep default content on a default theme.

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      • Ron

        Again, not relevant to the topic of the new onboarding.

        More like sour grapes from a disgruntled former customer.

        Every story has 2 sides and I get the impression from your attitude, you were less than nice to them.

        Anything that helps newbies with the overall adoption of WP is a good thing. They can graduate to better hosting if they choose to later. Right now they barely know what hosting is.

        Anything that makes it less frustrating for newbies is also a good thing. Just because installing and editing a new site is easy for you (and everyone else reading this – you’re not special here) does not mean it’s easy for someone that has never even heard about WP except from a colleague at a Chamber of Commerce meeting.

        Every host has haters. GoDaddy is not unique in that category. I can also find you 1000 good reviews of their hosting as well.

        You just seem content to belittle as many companies and people as possible with your little rant though. Sorry to rain on your little parade.

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      • Mark Fayard

        Ron, you make a lot assumptions. Given that, I’ll just assume you work for GoDaddy.

        Bottom line is if GD hosting doesn’t work for many as it didn’t for me and countless others than the newbies we’d both like to help will never even get through step 1. They’ll face frozen admin panels and FTP sessions, call GD support and get the run around.

        Contrary to your snarky assumptions, I was patient with GoDaddy techs to get things working properly for three weeks with multiple support techs all of which followed the same script and none of whom got things working. The retention guy said it all by suggesting I just go with a cPanel account.

        I’ll see your 1000 good GD reviews and raise you 10X that amount in bad reviews.

        Sorry to demote you to deputy wannabe but you’re not in charge here.

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  6. Going Rogue

    GD always focusing on making the boat bigger never on their drowning customers.

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  7. Robby

    Alright! Thanks for covering this story, Sarah. We’re thrilled that Beaver Builder is a part of GoDaddy’s new onboarding process.

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  8. Greg

    The number one reason I have moved clients away from GoDaddy’s Managed WordPress Hosting is that you do not have control over updating WordPress. I have two clients still on it and have seen it take several days to a week to get WordPress updated, even when the update was an urgent security release. To me this is a deal breaker, no matter what the improved on-boarding experience may be.

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    • Luke Cavanagh

      This would be similar to any host which is managed WordPress. GD will normally update WP within a couple of days.

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    • Jeff King

      Greg,
      We keep WordPress very up to date @GoDaddy. For example, 4.6.1 was updated <24 hours after it's release to every one of our Managed WordPress customers. We're over 1/2 a million sites now on our Managed platform so this causing it to be a bit slower than we want. We will be releasing some changes soon that will make updates even faster.

      If you want direct control, you can manage it yourself as well, which many customers do using our control panel.

      We're incredibly excited about our partnership with Beaver Builder. Coupled with the awesome work going on in the customizer, we expect to see a huge improvement in new customers ability to publish a completed site.

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  9. Nilambar Sharma

    Nine child themes with one parent theme. It seems it will take some time to get all themes live in WordPress theme directory. From TRT weekly meeting on August 23, 2016 author upload limit has been started. It means author cannot upload new theme until one that is in the system is live or closed.

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  10. Brett Bumeter

    Worked a great deal with WordPress and Godaddy’s Managed WordPress hosting services since they first started offering ‘managed wordpress hosting’.

    I work with a lot of others as well. I generally come to Godaddy when my client’s are already here, or when budget prevents a client from being able to afford one of the better ones. Overall Godaddy has made huge strides and progress. I do recommend them in the right situations….

    That said, today, I’m looking at a new client’s site. They just signed up for Godaddy, used the Ascenscion child theme with Beaver builder and the onboarding has them loaded with a number of services they likely do not need.

    More importantly Beaver Builder is not functioning correctly. The site is bare bones, running some of those default stock images and Beaver Builder sticks, stops responding in both safari and chrome (different ways each browser).

    I’m not writing this to fall into a sour grapes flame war like above.

    I am writing this to see if others have experienced this difficulty and what if any solution there might be.

    I’d like to short circuit the troubleshooting process for this new client.

    I have successfully used other page builders (Divi for example) on Godaddy’s Managed WordPress setups without running in to problems like this.

    I have run into many issues with the Godaddy cache system that often causes problems with several different plugins (especially ecommerce related stuff).

    Thoughts, experiences? Solutions!??? :)

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