1. Garikai Dzoma

    I received this confusing email this morning.a


  2. Ashley

    Totally agree with this Tweet:

    “I expect price increases at times. Compared to JIRA Bb was a steal. Just don’t make it sound like we’ll save money.”

    I totally understand if they want to raise their prices.. but making it sound like they’re doing everyone a favour is just absurd.


  3. Frankie Jarrett

    It’s almost like GitHub and Bitbucket _want_ their price-sensitive customers to go to GitLab instead.


    • M

      It’s all about price elasticity, if they can make as much or more money with a smaller number of customers, there is nothing logical to stop them, and this is before factoring in the decrease in (server and bandwith) costs and support burden (which leads again to cost decrease) that a reduction of customers brings.


  4. David Lari

    This is why I’m moving my stuff increasingly to gitlab. Price = Free.


  5. Raj Sarkar

    Hi Sara,
    Thanks for the write-up. When our pricing change goes into effect, some of our customers will see a price decrease, some will see a nominal increase, and others will have a larger increase as you point out. You can see a full calculation of cost per users shared online: https://twitter.com/Pe_D/status/786313076027060224

    In our online FAQ (https://bitbucket.org/product/pricing/upcoming), we tried to provide as much transparency into the change in price as possible. Below is an excerpt from our website. Also, as we mention there, we found that the majority of our paid customers were paying for seats that they were not using. Our new model ensures that customers will only pay for employees using Bitbucket.

    Will I pay more under the new pricing model?

    Yes. Some of you will see a price increase. Using the example above, you will pay $70/month under the Standard plan i.e. $20 more under the new pricing model. Additionally, the Standard plan will include 5 GB file storage for LFS and 500 build minutes for Pipelines per team.

    – Raj Sarkar from the Bitbucket team


  6. Mike

    I use gitlab for some years now and I am very happy with it. Even customers can use this tool very easy.

    So host your own solution ;-) Way better than GitHub or Bitbucket.


  7. Chris Atomix

    We’re in the process of switching from Bitbucket to Gitlab as well, especially after seeing their impressive announcement video last month. Not only does it include Git hosting, issue tracking, and continuous integration/deployment (with build artifacts and Docker runners), but they provide a free private Docker registry.
    There’s still a few things missing, and some features need polish, but they deploy new functionality every month and the development team seems very passionate about what they do.

    We were already planning to switch to Gitlab when the Bitbucket pricing change was announced. It’s not enough to affect us, we only have 14 users (so our cost jumps from $25 to $28/month), but it’s hard to beat free. We can use that money to pay for a couple of DigitalOcean droplets for our Gitlab CI/CD runners if we decide the free ones aren’t fast enough.


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