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Tag: plugin support

  • WordPress.org Adds New Support Rep Role for Plugin Pages

    WordPress.org Adds New Support Rep Role for Plugin Pages

    WordPress.org introduced a new feature for plugin pages this week that highlights official support representatives. Plugin authors can now find the UI for adding support reps under the Advanced View on the plugin page. Unlike the contributors and developers role, individual support reps do not have commit access and do not appear on the plugin…

    Sarah Gooding

  • How to Subscribe to WordPress.org Plugin and Theme Support Forums

    How to Subscribe to WordPress.org Plugin and Theme Support Forums

    After the rush of listing a theme or plugin on WordPress.org, the reality of providing support will soon set in. The best way to stay in touch with your user base is to subscribe to the support forums, since that’s the first place people generally go when looking for answers. Subscription options vary, depending on…

    Sarah Gooding