kaylawildflower

The emails from GoDaddy say noreply@godaddy.com, so I was relieved to find one called billing@godaddy.com. Emailed my billing complaint there, got an email back saying don’t expect a reply, you can’t contact us that way, try this phone number or this website. I went to the website. It is frustrating and ridiculous not to be able to submit a complaint via email. It was hard to find the chat option, but I eventually found it. It says estimated wait time is 2 minutes. Two minutes later it says estimated wait time is 4 minutes. Two minutes later estimated wait time is still 4 minutes. Two minutes later it’s 2 minutes. 2 minutes later 0 minutes, 2 minutes later, 0 minutes! Finally David arrives after ten minutes. What is a chat rep supposed to do about a complaint? It’s not like he can run it up the flagpole and get a response to me. To his credit, he gave me his supervisor’s email. I emailed my complaint there. We’ll see what happens.

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