In reply to Stefan.

Stefan,

I agree with you as for the lack of communication (points 4 & 5) from our side, but the rest seems to me a bit exaggerated.

No account was compromised and the simple fact is that at the end of the day strong passwords are an essential part of online security and are at the hands of each user.

As we said we'll review how all this process was handled and make sure we learn from it.

Cheers!