In reply to Rick Rottman.

Hi Rick, as stated in the article above and in our own public report, we indeed have contacted and spoke on the phone with every one of our customers who were directly impacted, so you're right about that, and we've already done that.

What's not appropriate is to reveal information that could compromise the investigation by revealing what is and isn't known about the criminal. This is true in many types of legal investigations, not just in security matters, and we will adhere to industry and legal guidelines in this matter.