WP Engine had a rough month with their infrastructure provider between the data breach and the massive DDoS attack this week against Linode. Losing their entire Atlanta data center and having all our sites offline for the better part of 48 hours straight was painful, no doubt.

Personally I'm grateful that WP Engine is on the job when things go sideways like this. Changing all the passwords across all our hosting accounts is a hassle. But having cleaned up hacked websites for clients I know full well that the hassle of sorting through mass password changes is far less than dealing with a slew of hacked sites. And that would have been a very likely scenario if they'd been more worried about appearances than the security of their customer's accounts.

Their willingness to own up to the problems and provide solutions moving forward builds trust and makes me more inclined to stay with them rather than moving to another hosting provider.