In reply to Tom.

Tom,
please keep in mind that this is a global event and I'm running it by myself. Just 12h after sending me an email with your question, you got a reply with your login information from me. 12h across global timezones that is - which I think is a reasonable time to answer on a weekend.

Within those 12h, you also opened a case with PayPal and let comments throughout the Internet about this event being a scam. I'm wondering why over 1800 people then registered for the free event and over 100 upgraded to the All Access Pass - with you being the only person asking for a refund so far and leaving negative comments.

The next time, I'd appreciate if you give me at least enough time to respond - a full refund is just being issued and your All Access Pass account is blocked. I'm sorry but I cannot be awake 24/7 to do support cases like this - and if we're honest this is not a truly urgent matter.

I'm sorry for the bad experience you had, maybe this event just is not for you.

Thanks,
Jan