I haven’t used the WP forums. I have used the support forums of some of the plug-ins that I use.

For some background I started developing/designing my site about a year and 1/2 ago with no prior knowledge for how to even start. Google has been my friend. I ask Google my question and I get directed to a treasure trove of assistance. I’ve learned the artful science of finding the useful info. sources.

Professionally I have worked in support and installations for a couple of software companies for many years of my life. I’ve worked with a lot of people in that capacity. Some people have a gentle approach, others not. People seeking help need to be taught how to get help and how to learn from that help. Sometimes a swift kick in the arse is needed to get them off of the entitlement mindset.