In reply to Richard Rottman.

This makes 0 sense. I would say the vast majority of people who have a WordPress website, have a WordPress.org account, therefore, the registration/login point doesn't make any sense in my mind.

Plenty of people use forums and forum software is getting bigger and better however the focus is shifted. Communities are niche and there are a lot of people but they don't receive a lot of action via social media they get reoccurring visitors. There are tons of gaming, security, etc forums on the internet.

If you are putting your phone number in your plugin then no offense it's not a popular plugin. If we had someone like Yoast or All In One SEO do this they would be swamped with questions.

Forums do work well when plugins become extremely popular. They are like a ticket system. Your idea sounds great and all but it becomes very hectic to answer questions for users when you have millions of sites using your plugin. Not to mention the community can't give answers either. Ever since W3TC support went AWOL if there were no forums I think a lot of people would be struggling.