What doesn’t make any sense is that Matt himself claimed their target is Wix/SquareSpace users. Not to mention slamming the WP ecosystem for lacking the ability to service people going to Wix/SquareSpace.

“Tell me what the goal, or the point, is of providing this service if the expectation is that it has no impact on the agency ecosystem that surrounds WordPress?” – Tim Nolte

“To keep people who need more help than our support can provide in the ecosystem of WP before they just give up and go to a proprietary builder like Wix or Squarespace.” – Matt Mullenweg (https://twitter.com/photomatt/status/1346258115507834880?s=20)