In reply to garthmortensen.

Thanks Garth for the kind words and understanding.

Ryan, you also make a fair point and we're taking our lumps as deserved.

It's the unhelpful reviews that we're seeing that I never agree with. For example "SIDEKICK deleted 8 hours of my work!" but when I asked what happened or how that happened, I was met with silence. That sort of thing leads me to believe that a person was just angry and is trying to hurt us. That's unhelpful to the community and unfair to us as the plugin developer.

That said, when you're part of the WP eco-system, you accept certain things like the people have the power to control your fate in a way and you'd better act right. Hence Mendel (from Go Daddy) and I being very attentive here and elsewhere.