@David Coveney - I'm not entirely convinced the free to download, pay to get support model is going to work long term. I know that when RevolutionTwo first launched (pre-StudioPress) they used this model but fairly quickly reverted back to the standard pay to download w/support model. I wish it did work, we'd make Gravity Forms free to download in a heartbeat if we thought that enough people would opt to sign up for support, etc. But I have major reservations about it.