In reply to Peter.

I'm not sure which WordPress you're talking about but it's a different one I've known since day 1.

Core has always been core - elitist, pissy, my way or no way, etc, etc, etc.

There have been MANY examples of that in comments here.

You do a very good job of outlining the real problem though - thinking that for one second that WP is not a business and users are not customers.

I was going to go into a long explanation of why you're thinking is flawed but I don't really care that much. I have too much real work to do. :)