In reply to @Gene_us.

It's always recommended, regardless of what you backup or who your backup provider is, that you store the same backup locally without using a third-party.

Tools like Upvato and Dropbox are generally very convenient when you need remote access to your backups or as an extra layer of security, but should never, in any way, be trusted entirely as your sole backup solution.

The failure we now experienced with Upvato is a horrible one that shouldn't occure. Ever. But we, like any other backup provider, can still not guarantee 100% accessbility and availability for your backed up files over a permanent timeline. System failure is imminent and will always occure at some point, it's not a question of "what if", merely "when".