A lot of people here don't realize how easy it is for your life to be turned upside down in an instant. One moment you're walking down the street, the next moment you wake up in a trauma center.

The cost to the provider of keeping a cold-storage latest backup is virtually nothing. Certainly less than the cost of deleting it and then having customer relations spend time on the phone dealing with the fallout.

Someone mentioned credit cards, insurance etc. Your health insurance can't cut out when you're in the hospital. Credit card companies will keep your card active for weeks if not more than a month, and even then they don't call the full outstanding balance due. I've purposely let domain names lapse, but they live on for months anyway.

Seven days, with just two contacts through only one channel, is unreasonable.