In reply to James.

It has nothing to do with entitlement.

I has everything to do with real businesses using WP.

If WP didn't exist and there were only paid options - then we'd use paid options. End of discussion.

Individuals CHOOSE to volunteer.

If someone volunteered at a hospital and their job that day was to deliver meals, would you let them off the hook if someone had a diabetic seizure because they didn't bother to deliver that patient's meal? Does being a volunteer make it ok? Would you say, "Oh well, they're a volunteer so you can't expect much"? Of course not. If it was one of your loved ones that happened to you'd rip that "volunteer" a new one.

Use your head James. Suck it up or move along. There are lots of people that would gladly take your place.