The paradox is that as installation and upgrading have become easier, actually using the software has become harder. It's like b2 was Paint and WP 3.2 is Photoshop: along with all the cool shiny stuff you're going to get a much more complicated interface. Wordpress newbies have got a lot more to absorb now than I did in b2 days. OK, I had to figure out FTP and they don't, but I didn't have to learn about three different types of taxonomy, or mess about with gravatars, or worry about getting hacked through an insecure theme or plugin. And the people on wordpress.com get terribly confused about the difference between .com and .org, what they have to pay for and what they can and cannot do with their sites. Honestly, if I was trying to get a techphobe into blogging today, I'd send them to tumblr.