In reply to Justin Tadlock.

I am sorry for misunderstanding. Anyway if site is hacked or some trouble are in app, similar experience are with majority of hosting companies. They just don't provide so high level of support, otherwise these packages are not few $ but few hundreds of $.
You know the best what was problem there, I don't know how much you paid for that service, but you just probably got what you paid for :)
I don't defend GoDaddy or any shared hosting. It would be just cool if people realize that shared hosting for few $ are the lowest level for host their sites and they can not expect "premium" service or support there. I think you did not expect that if you use shared hosting, they will take care of you one-one anytime you need them and they will fix everything fast.
If some company offer unlimited and free everything it means also unlimited troubles, not just respond time from support :) With your experience I hope you know about that.

How was mentioned above and below and everywhere around :) we will find similar experience with every hosting company - good and bad (I think that from 13 millions of GoDaddy customers we will find some satisfied with opposite experience that yours are).

Important is to find some well balanced and stable hosting recommendation for that page, that it will helps new users to deploy their site affordable, fast and without trouble.

If you or anybody else use something like Digital Ocean/Linode/Amazon or some top managed WordPress hosting companies ... sure service from Dady or Mamy looks just ridiculously .... but still these Dady Mamy will be better solution for majority of users.

Find right hosting is like find right theme, not so easy ;) especially with poison from affiliate marketing everywhere.