In reply to Justin Tadlock.

With all respect, I am not sure if "treating customer like crap" are right words in this case. It looks you treated your outdated site like that.
If people use non-secure app, its not host fault. Hosting company has to protect their environment from non-secure code that this will not impact other users. Its shared source.
So I can understand if some app has some issue, they block it and its user responsibility to repair it. Just my thought.
Also I still don't understand why user ask and hosting company provide support by phone in 2015.