In reply to Matt.

Everyone deserves a second chance, sure. However, over the years, some of us have given third, fourth, and fifth chances to GoDaddy and gotten burned.

Just a year or two ago, my site was hacked. They argued with me that I was running WP 2.5 instead of the latest 3.x (whatever the latest was at the time) I was on. Instead of taking some responsibility (turned out it was their issue), they argued that's why I was hacked.

Just a week ago, I had another issue. They locked me out of my hosting account, locked down permissions on specific files that would allow me to fix the issue, and threatened to deactivate my service if I didn't fix it. While I'd certainly fix the issue on my end (given the appropriate permissions to my files), threatening to deactivate a service is not the way you treat customers. You work with them to fix issues. I even had to argue with them that they locked me out of my hosting account. Fortunately, after asking for a supervisor on the phone, he had enough sense to at least get me back in.

S*** happens, as they say. That, I can deal with. I can even deal with their periodic upsell phone calls.

However, treating customers like crap is not how we do things down here in the South. I don't know how they do it wherever GoDaddy is from.

So, if you're taking a vote: -1 to GoDaddy.