I have to agree with Andreas; Brad was very quick to back down to several of Matt's responses. I must say, it seems counter intuitive to focus on a commercial plugin business model that charges only for support and not the actual download of the product. Ideally, plugins should be coded and documented in such a way as to minimize the need for support. So why would you base your business on a factor you should be actively seeking to reduce?

It is also worth noting that any plugin functionality that is added to the WP core obviously makes WP a more valuable product and therefore makes Automattic more profitable. Is it fair to expect commercial plugin developers to contribute to Automattic's wealth, without reaching for a piece of the pie themselves?