In reply to Shaun.

Hi Shaun! Would you please send an eMail directly to support[at]serverpress[dot]com?
and post it here that you did so we can follow up via eMail with you? We thought we fixed this issue. However, based on what you are saying we may still be missing inquiries. We'd appreciate your assistance in this so we can make sure all of our Members are cared for! and I'm sorry for the inconvenience.