In reply to James Giroux.

"When I started to jump into it more I realized how little time I was actually giving to the comment experience on my site."

Couldn't agree more, mate. I found the same - even though I like to think I've tried to look after my commenters over the years by installing systems I thought they'd like, the way people interact with email is very different. And that's led to my content being shaped better too - can't argue with that!