In reply to Der Küchenmeister.

Yes but not for this. You missed a notification (you can use RSS or get emails) so these things can happen. But what you do next can change your review. Ask them about the problem, see if you can solve it, and then if you do, ask the, to change their review from 1 to 4.

Abusive reviews, unfair reviews, attacks? Yes those are deleted. This one is what we would deem fair. They have a problem, they opened a support request, no one got to them in a couple weeks, they can't use the plugin.

To get alerts, go to https://wordpress.org/support/plugin/media-credit and at the bottom there's a link to the RSS feed or to get email notifications of new support posts.