Appreciate the upgrade! It's increased our average rate from 4.4 to 4.5 which is huge! (https://wordpress.org/plugins/rating-widget/)

I think it's a smart move, one of my concerns with the previous ratings was that I couldn't know who are the people behind the votes.

Having said that, I still think there's a big issue with the reviews system, many people base their review on expectations, even though it's not what the plugin does. E.g "That's the worst plugin ever, it doesn't support X". Even if the description page explicitly mention "We do NOT support X". You can't buy a scooter, and then be pissed off that it's not a Lamborghini.

I think that simple bullets with good vs bad reviews examples right before the review form can drastically change that.

Hope that someone is hearing me there :-)