I read this comment by Jeremie where he says, "but if this project grow too fast or too big for us to maintain, we might have no choice but to offer paid support."

So I guess paid support may be a possibility in the distant future? Probably something like Automattic's Support Network, where people could use the free support forums (like on wordpress.org) but could get "enterprise level" support straight from the source.

I think the main goal at this point is just to get the project going with new theme releases, and a community built up.

Leland’s last blog post..WP Gorilla - More Free Premium Themes?