In reply to Theresa Jennings.

Yes!!!

The assumption seems to be Gutenberg will lead to a better user experience. It might, but that's not always going to be true. The potential will be there but that doesn't necessarily mean it's going to happen. Good UXs don't just happen, do they?

Customizer is a GREAT example (of what can go wrong). How many plugins have what feels like a wonky UI and UX?

Gutenberg not only raises the technical skills required bar but now a greater understanding of UI + UX will be required. We often don't have that now. Where are these people going to come from? And once they get here - given all they need to know - when are they going to sleep?

Complexity breeds unintended consequences. Haven't we learned that yet?