@donnacha of WordSkill - Hello Donnacha,

Pricing is always sensitive topic and very few companies get it correct right from the beginning, so I'll allow for us to make that mistake too. Whether the prices are perceived as high-end or not, I can say that we do our best to deliver the high-end service. Since we launched, we developed a tons of new features, and the iOS app discussed here is just one. We don't plan to stop there and so far we managed to have all these new features at no additional price to our customers, and I do not see that changing any time soon.

I agree with one thing, Plimus is not the best payment processor around, and you are not the only one who had these problems. As hard as it may be, we are considering switching to a different processor.

I'd really like to learn more about what you have to say, and if Jeff doesn't, we'll give you a spot on our blog. I am available if you want to run facts, costs and background about running our business.