In reply to Vladimir Prelovac.

You can say that but reviews are easily earned if you provide quick and quality support. Our plugin is relatively new but we get a new review about every other day at the moment. We are averaging about 1-2 support requests a day and closing them within 1-3 days.

I simply make it a point once i know the issue was resolved to politely ask them to take a moment to rate and review the plugin and or support with a link to the review page.

This has always gotten me reviews at about a rate of 1 per 5 tickets.

On that though I'd say another 1-2 of those 5 tickets never respond after our first response either so no chance to convert them :(

I wish WP would add the review system to the WP dashboard. Then users could review it while in use rather than having to go back to the wp.org site and hunt it down to review. Would likely increase feedback across the board.

Hell where is the submit an issue button on the dashboard for that matter, that would automatically submit details such as errors, lines where the error occured and other non identifiable info automatically to a plugin/theme author or even the wp.org support forums if its a core issue.