Carl, with all due respect. I find your claim that custom post type support is not a much needed user feature in Gravity Forms to be beyond absurd.

People have been asking for it for 3 years now and you have been promising but not delivering for 3 years now.

Any developer doing anything out of the box right now in WP is using some form of custom post types. Are you going to tell me that supporting an integral component of WordPress like custom post types is less needed and less important than supporting a third-party paid service like Zapier?

I work with custom post types all the time, but the first time I heard of Zapier was when you created your add-on for it.

Seriously, this has to be the most dubious claim I have seen after Lema's "you don't need to upgrade your plugins they will still work" claim.

The third-party plugin from Bradvin has been downloaded 29,495 times already. The problem is it was last updated about a year ago and now people are having problems but nobody is supporting them. Gravity forms customers, people who paid you already and are trying to use your plugin to insert into a custom post type.

You could have easily forked the existing plugin and kept it updated which would have taken a few hours of your time, but you couldn't be bothered and all those Gravity forms users, your customers, now have to struggle.

You call that providing tech support, I call that BS.....