Thank you for this discussion! I'm a long-time WooThemes customer and would like to add my thoughts here.

Yesterday I was feeling very uncomfortable reading through the blog posts and comments on the WooThemes blog. Of course I agreed that they were acting unfairly, unethically, etc. But something else was nagging at me that I couldn't pinpoint. Then this morning I read a hearts-and-flowers comment from a previously outraged customer who is now extremely grateful for WooTheme's wonderful turnaround -- and it hit me. Her response reminded me of a victim in an abusive relationship.

Whether intentional or not, WooThemes is playing a dangerous game on many levels. Maybe everything will work out fine for both Woo and their customers; maybe it won't. I'm not taking any chances!