In reply to Marcus Tibesar.

Hi Marcus, this is Vova from Freemius. I don’t think that this discussion should be here, but let me just address your concerns:
– We do NOT collect any information without an explicit, opt-in, consent. So if skip the opt-in, we do not collect anything.

– When a user opt-in, the data is collected for the developer. We don’t use/abuse it. The reason an email address is collected when a user opt-in is to have a direct communication channel, which has many benefits, both to the user and the developer. For example, if there’s a security issue in a product, developers can email their users directly to warn them to update before announcing it publicly. You can learn about more use-cases here.

– The purpose of the deactivation feedback form (the “nag screen”) is to help developers understand why users uninstall their product so they can improve the product. Also that window is absolutely optional and you can just skip it.

– As the CEO of the company, I know that we only track what we say 🙂 There are no hidden terms.

If you have any additional concerns/questions about Freemius, feel free to contact our team directly via [support AT freemius DOT com]