Being local, I got to see and get a hug from Kim several times a year. One thing that will stand out is walking her back to her truck in Kent after the Northeast Ohio WordPress Meetup for the WP 10 year anniversary. I'd recently quit smoking in February and she told me how proud of me she was. She also gave me the most comforting hug ever that night, after telling her everything I had recently gone through. I'm sad I'll never get another hug from her at a Meetup or WordCamp, and I'll forever miss her support on Twitter. We lost a great person and her absence will be felt for a long time to come.