In reply to Sarah Gooding.

I think it's this bit with George thought felt dishonest, which seems to recommend users lie about which plugin they're requesting support for from the JetPack team:
Sulaiman advises users to request support from Jetpack based on the original module in question, instead of referencing the JP Bot plugin.

That's another reason I never went down this path myself. It felt a bit weird requiring people to ask the JetPack folks for support on something they're not directly associated with.