Well it's either wait as Melanie does and so do I - or lose business - like I said I'd happily pay for it - again look at .org where 60 clients' sites from one guy all crashed - I pay for a number of plugins and the supports ok for some and good for others - none of them - and I'm looking here at big plugins; event calendars/real estate plugins and on a really complex theme. There's a difference between a casual blogger and the guy with 300k pvs 50k uniques and a full time job that relies on serving the client. That's why I pay plugin authors when I can - without them I couldn't do what I do - Yoost you should stop the free plugin - charge $29 a year or something - even drop features and do a light free version. I would pay so would thousands of others and you could afford to debug