In the past we'd spent probably 10-15 percent of the time or budget modifying the back end of whatever CMS (WordPress, Drupal, ExpressionEngine etc) we were using so the client could understand it. Often we'd have to write up documentation on what was where and how to access specific content.

Now it's simpler since most CMS's have roles and making changes to the admin UI is usually straightfoward.

I wonder how much time Matt and the others had devoted to making the back end "Marybeth-Friendly®". I also wonder if Marybeth was interviewed after 2 days of using each CMS, which she'd ultimately prefer.