In reply to Ben.

This is where so many iThemes apologists go wrong. It's not about "good people" (whatever that may mean: even the most despicable souls have someone who loves them). It's about good practices.

Where you go right is with the sentiment of making sure it doesn't happen again.

And this is why it's practices that matter, not being "a good person." After all, if it does go wrong again, I assume Mr. Miller will still be a "good person." He just won't be someone whose company many of us will consider worth doing business with.