@Andrea_R - You have not been the first person to tell me similar stories. The bottom line is, Chris is a huge part of Thesis. What he says and does in the public eye reflects on his company whether he likes it or not. When you make a mistake like he did in public, pretty much bashing the heck out of one of his biggest fans, as a customer, you have to ask yourself if this is the kind of person you want to do business with.