Apparently Live Chat isn't working too well either. If you go to their very unhelpful support page, there is no way to open Chat Support! It just reads "5 a.m. to midnight MST" but it's 2:30PM CST where I am. So, only one option left now, phone (which doesn't look toll free to me btw, but I may be wrong). What next, telepathy or no support at all?