In reply to Tina Hilton.

Supportive works both ways. Like you, Tina, I was one of the early beta users way back in 2009, and the product was awesome.

Somewhere along the line, plans got too big, the product got bloated, support was left to pick up the mess, and - as the comments here show, along with support issues being unresolved- to still be selling a product that looks like it won't be supported properly by the devs is pretty shameless.

If Grant and Clay want a supportive WordPress community, they need to be supportive back first and foremost.