I wish that Envato was as good at customer service as they seem to be in their analysis of historical theme trends.

I bought a WP plugin from them last week that does not work and all I've received from them are emails saying they will get to my case in a week or so.

I wish I had bought using my AMEX card and not PayPal. With AMEX I could make one phone call and they would be on my side and I would not be out the money. Instead I bought with PayPal and the money is gone. It's a heck of a lot harder getting it back after they already have it!

If you buy something from Envato, make sure you use a credit card and not a debit card so that you have some leverage if what you get is as bad as what I got and they decide to stonewall you like they have with me.

As the old saying goes, and it seems especially true with Envato... "Caveat emptor"

(/ˌkæviːɑːt ˈɛmptɔr/ is Latin for "Let the buyer beware" )