In reply to John B. Manos.

Keep in mind that anyone can file a chargeback / refund request through their bank, regardless of the refund policy of the company.

Also please understand that I am in no way advocating for Headway here. I personally feel what they are apparently doing is incredibly wrong and hurtful to their customers and community, especially with the new information that has come out to show they aren't paying staff. My point was simply to discourage against an unbiased news source taking apparent sides.