In reply to nick6352683.

Hi Nick, thanks for your reply and let me try to clarify a few things below.

"If that is not a double talk, I don’t know what is, you can’t have it both ways, you either need the credentials or you don’t."

Let me try to clarify:
- For our site management features you do not need to enter any passwords at all.
- For the site creation tool discussed in this post you need to but we do not save them.

For someone like you who doubts my word (for reasons I understand completely) that we do not save the credentials but still would like to use the site creation feature I already presented an easy solution in my first comment:

1. Use our site creation feature to build a new blog.
2. Change your admin, DB and FTP password afterwards.

This is a little more hassle but even with this security precaution I am confident the tool can still save a lot of time over the standard way to install WordPress.

Now what I actually meant with “We don’t need them and don’t want them. ” in regards to your passwords is this: Our business depends on being a secure platform. If we stored passwords that would be additional baggage - which we do not want or need. That's why we don't and have no interest in changing that.

So unlike you say we are actually not "asking our customers to hand over their web site credentials" at all.

For our main service (managing WordPress sites) it is simply not required. The new deploy feature is an added convenience that no one is forced to use (or as stated can use and simply change their password after doing so).

"You make it sound that you need to be rocket scientist to use the solutions that I suggested."

Now you start putting words into my mouth (or at least exagerating). I never said something like that but I stand by what I actually did say that our deploy feature is easier to use or - at least - does not require any previous setup (installing something). I clearly stated that all the alternatives shown by you are great options that people should consider to find the one that works best for them.