@donnacha of WordSkill.com - Well the basic backup plan of vaultpress is $15. If you compare the $199 package with 250,000 with a $50 VPS with the $40 VaultPress premium service you would get a better deal.

Are you suggesting that WP Engine will not have the occasional glitch or performance issue? I've used dozens of hosts over the last 12 years and price is never a guarantee of reliability or service.

Also, I think it's a disservice to hosting companies with reasonable price plans to assume that they don't help with WordPress related issues. I had a dedicated server with WiredTree for years and they were great with WordPress. My current host, ServInt, know WordPress inside out and have managed to resolve all issues/problems I've had (even ones not related to hosting) within 20 minutes of raising a support ticket.

I understand that people are willing to pay more for support - I myself am happy to pay more for good support and good service as I really don't want to spend time solving problems. Though I still think that their hosting packages are very limiting for what you pay.